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Poster: Administrator, Curator, or StaffGorrión de Miga Records Date: Sep 2, 2008 7:26am
Forum: netlabels Subject: Broken Download Counters

Hi there People we have our collection in (http://www.archive.org/details/gorriondemiga) and since we started we have big problems with the download counters, and the "most downloaded items" counters. They are completely broken. We used the "report errors" button to inform about this, but there´s no answer or solution.

Does anyone else have this problem? Does anyone knows any way to resolve this?

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Poster: GlassMask Date: Sep 4, 2008 10:45am
Forum: netlabels Subject: Re: Broken Download Counters

My audio books have gone from 300 downloads a day to 70 a day recently, and now my top downloaders aren't advancing at all (though other files are). I wish someone from the archive could just make a statement about the problem, so we'd have some idea what's up. But no one ever responds, at least not in any forum topic I've seen.

It would take ten minutes to let us know, folks... how about it?

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Poster: Administrator, Curator, or Staffdurkkooistra Date: Sep 4, 2008 7:27pm
Forum: netlabels Subject: Re: Broken Download Counters

Yes this is soemthing that is common here unfortunately, but hey its free, what can you do :)

I've sent Simon an email, no respondse yet!

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Poster: Administrator, Curator, or Staffdurkkooistra Date: Sep 5, 2008 11:56am
Forum: netlabels Subject: Re: Broken Download Counters

Simon just responded and told me that he will contact the webmasters to fix asap.

So if you have the same problem, mail to info@archive.org

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Poster: Administrator, Curator, or StaffGorrión de Miga Records Date: Sep 6, 2008 3:15am
Forum: netlabels Subject: Re: Broken Download Counters

Hi there ppl. Simon is the best! but i dont know if the people at info@archives will answer. In fact we wrote them several times without any succes.

We were thinking that maybe we can send a collective mail to them. We have created a mail account:

brokencounters@gmail.com

If you are intrested send a mail to that adress, we will give you the password, and then, all togheter we can composite a mail and send to the admins.
What do you think?

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Poster: Administrator, Curator, or Staffdurkkooistra Date: Sep 6, 2008 6:06am
Forum: netlabels Subject: Re: Broken Download Counters

Well, Simon already told the admins and i think once its solved, it will be solved for all collections coz this might very well be due to database failure of some sort.

If some oen of arhive would just respond that would be wonderful though.

Also i think it has more impact if they recieve multiple mials instead of one from many people

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Poster: Administrator, Curator, or StaffNoiseCollector Date: Sep 6, 2008 12:16pm
Forum: netlabels Subject: Re: Broken Download Counters

My most downloaded items are nowhere on the top downloads list. Some weird songs no one likes are in the top lists for the day, week, month and all time. I hope instead of enjoying a nice weekend the folks behind the curtain will spend frustrating hours eyeballing code to find the problem... I would check back during the work week to see if they are back on track. For me, seppuku may be my only option.

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Poster: Administrator, Curator, or StaffPublicSpaces Date: Sep 6, 2008 9:40am
Forum: netlabels Subject: Re: Broken Download Counters

We are having the same problem.
All our counters are set to zero and not updating at all.
I think it would be a good idea, like Gorrion sugested, to send an e-mail in name of everyone.
Cheers,
PS

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Poster: Administrator, Curator, or Staffsimon c Date: Sep 7, 2008 11:32am
Forum: netlabels Subject: Fwding this thread (was Re: Broken Download Counters)

Hey guys,

This is really embarrassing for the Archive, but as you folks may have spotted, I don't have any control over the code of the site, and for whatever reason I can't get anyone to answer me on what the problem is, and when it will be fixed.

Am forwarding this massive thread to the Archive's coders and owners to see if I can get any answers.

Thanks,
Simon.

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Poster: Administrator, Curator, or StaffPitjamajusto Date: Sep 4, 2008 2:10am
Forum: netlabels Subject: Re: Broken Download Counters

same problem for us.

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Poster: Administrator, Curator, or Staffdurkkooistra Date: Sep 4, 2008 3:46am
Forum: netlabels Subject: Re: Broken Download Counters

And for us also...
First the collection page did not get updated now everything is back at ZERO

Whats going on? simon?

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Poster: Administrator, Curator, or StaffGorrión de Miga Records Date: Sep 4, 2008 4:39am
Forum: netlabels Subject: Re: Broken Download Counters

YEs!! The problem is getting worst, our latest upload never started counting, and now as you said, the counter are back to zero for us too. It´s sad.

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Poster: Administrator, Curator, or Staffplaguedreamer Date: Sep 4, 2008 5:50pm
Forum: netlabels Subject: Re: Broken Download Counters

Same for us...

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